How Phil can fit intoyour support conversation.
When the support need is hard to explain, Phil helps turn everyday practice into a clearer conversation.
General information only. Funding decisions depend on the participant, their plan, evidence, and how the support is used.
Support outcomes
Examples
What this can look like.
ParentsSupport workersOTsRegulation
Help the person recover sooner and return to the day.
The outcome is not a calmer app session. It is a person who has a clearer reset routine, better transition language, and support moves they can try when the moment gets big.

Regulation
Help the person recover sooner and return to the day.
The outcome is not a calmer app session. It is a person who has a clearer reset routine, better transition language, and support moves they can try when the moment gets big.
Support outcome
This may support a conversation about functional regulation, daily living, participation, or relationship goals when those goals are in the plan.
How Phil supports it
Phil supports this by giving the person a lower-pressure place to practise emotional regulation, transitions, recovery language, and repeatable reset routines between real-world moments.
What to observe
Useful notes may include what triggered the moment, what support was tried, what helped the person reset, and whether the strategy transferred into home, school, work, or community settings.
TeachersSupport coordinatorsAllied healthCommunication
Make real situations feel less unpredictable.
The outcome is better-prepared communication in the real places it matters: school, work, home, community, and support-team conversations.

Communication
Make real situations feel less unpredictable.
The outcome is better-prepared communication in the real places it matters: school, work, home, community, and support-team conversations.
Support outcome
This may help explain why the support is connected to functional communication and participation rather than generic learning software.
How Phil supports it
Phil supports this by letting a supporter choose scenarios that match the person, then review what language, prompts, or preparation made the conversation easier.
What to observe
Useful notes may include where the pressure shows up, which scenarios were practised, who reviewed the practice, and what next support move was chosen.
OTsSupport workersTeachersEvidence
Give the support team a clearer shared picture.
The outcome is a support team that can see patterns, name what helps, and bring clearer observations into planning or review conversations.

Evidence
Give the support team a clearer shared picture.
The outcome is a support team that can see patterns, name what helps, and bring clearer observations into planning or review conversations.
Support outcome
This may support preparation for an evidence conversation when the plan, goals, observations, and current guidance all line up.
How Phil supports it
Phil supports this through support profiles and notes about sensory load, readiness, routines, communication, and what support move helped next.
What to observe
Useful notes may include trial dates, support-worker observations, professional comments, participant goals, and examples of what helped in real settings.
ParticipantsEmployment supportsFamiliesWork and participation
Build confidence for work, community, and ordinary participation.
The outcome is someone who can practise the pressure points around ordinary participation before they face them in public, community, volunteering, or work settings.

Work and participation
Build confidence for work, community, and ordinary participation.
The outcome is someone who can practise the pressure points around ordinary participation before they face them in public, community, volunteering, or work settings.
Support outcome
This may support a conversation about employment, social participation, communication confidence, or daily living goals when those goals are in the plan.
How Phil supports it
Phil supports this by helping the person practise work-readiness, asking for help, handling feedback, shift changes, interviews, support sessions, group activities, and repair after social moments.
What to observe
Useful notes may include the participation goal, what gets hard, what was rehearsed, who reviewed it, and what helped the person try the next step.
ParentsSupport workersAllied healthEvidence over time
Build evidence of what helps over time.
The outcome is a clearer record of practice history, support moves, observations, and examples that a plan manager, support coordinator, OT, or allied-health professional can review.

Evidence over time
Build evidence of what helps over time.
The outcome is a clearer record of practice history, support moves, observations, and examples that a plan manager, support coordinator, OT, or allied-health professional can review.
Support outcome
This may support a careful evidence conversation when the person, plan goals, actual use, and current guidance are reviewed together.
How Phil supports it
Phil supports this by helping supporters keep track of what was practised, what support was used, what changed, and what still needs review.
What to observe
Useful notes may include trial dates, practice history, supporter observations, examples of what helped, pricing, and the official sources checked before wording is used.
Need a specific next step?
Confidence
Build confidence to step into the world.
The outcome is a person who can enter more situations with practised words, repair strategies, and a better chance of staying regulated when social pressure appears.
Support outcome
This may support a conversation about social participation, improved relationships, communication, or capacity-building practice.
How Phil supports it
Phil supports this by letting the person rehearse asking for help, repairing a misunderstanding, handling feedback, joining a group, or preparing for a hard conversation before it matters.
What to observe
Useful notes may include the situation practised, the functional barrier, the support prompt used, and what changed after repeated practice.