Phil for support

You don't have to work out how to help them on your own.

Understand what helps them, know what to say, and bring the right people in.

For parents, carers, teachers and support workers.

It all lives in your head.

And it gets lost exactly when it is needed.

The hard conversations come without a script.

A few minutes of preparation changes how they go.

Help should never feel like being watched.

They stay in charge of what is shared.

For you

Know what to say, and when.

Your private page for each person. Phil uses it to help you prepare.

“How do I tell Sam we are moving house?”
  1. 1Tell him the night before you start packing, not on the day.
  2. 2Start with what stays the same: his room, his things, his routines.
  3. 3Text it first, then talk, the way that already works for him.
Prepare with Phil. Only you see it.
Prepare with Phil
Practical steps for a tricky moment.
Rehearse it first
Practise the words before you say them.
Private notes
What happened and what helped. Yours unless you share.
Check-ins and dates
A steady rhythm, and the days they are facing.

For OTs, therapists and support workers

Start every session further ahead.

Less time on intake and catch-up, more time on the work that needs you. Phil makes no clinical or funding decisions.

Coming soon: send profiles to clients and draft reports from their results.

How Phil can fit an NDIS plan
Intake done before they arrive
Clients map their sensory needs, routines and regulation in Atlas, then share the report with you.
Progress between appointments
They rehearse and reset at home, so progress does not wait for the next session.
Your preparation, kept private
Notes and preparation for each client stay yours.
A mentor listening while a younger person talks through their notebook.

Their side of the connection

The person decides what you see.

If they have their own account, sharing runs on their switches, not yours.

  • They choose what each trusted advisor can see.
  • Their conversations with Phil are never shared.
  • They can pause or end a connection at any time.

Profile handover

When they are ready, hand it over.

Set it up for your child today. When they are old enough to run it themselves, it becomes theirs.

  1. 1You choose what to pass on.
  2. 2They keep what they want in their own account.
  3. 3They decide whether you stay involved.

Care, never surveillance.

The principle every part of Support is built on.

Private by default
Nothing is shared unless you share it.
Their switches, not yours
They decide what each person sees.
Practical, not clinical
It is not therapy, diagnosis or clinical advice.
Your judgement leads
What you say and do stays your call.

Start supporting someone

Add the first person you look out for.

Support is part of every Phil plan. Each plan sets how many people you can support.

Supporting through the NDIS?

Read our plain-language guidance.

Where Phil may fit a plan, and what to gather first. Guidance, not a funding decision.