Terms of Service

These Terms of Service govern access to Philomathia websites, applications, previews, pilots, and hosted services, including Dojo, Compass, Talent OS, and related support or advisory services. By accessing the service, creating an account, joining a pilot, or using any Philomathia product, you agree to these terms.

If you are using Philomathia on behalf of an organisation, you represent that you have authority to bind that organisation. If your organisation has signed a separate order form, pilot agreement, data processing agreement, or master services agreement with Philomathia, that signed agreement controls where it conflicts with these online terms.

Philomathia builds AI-enabled tools for human development. The service may help assess reasoning, support reflective practice, connect developmental context across relationships, and give organisations better signals about capability, growth, and learning needs.

The service is not a substitute for professional judgment, employment decision-making controls, clinical advice, legal advice, or regulated assessment obligations. Customers remain responsible for how they configure the service, interpret outputs, and use any insights in their organisation.

Legal and privacy documents on the website are operational terms and notices. They should be reviewed by qualified legal counsel before Philomathia represents that a deployment is fully compliant.

You must provide accurate account information, keep credentials secure, and notify us promptly if you suspect unauthorised access. Accounts are assigned to named users and may not be shared unless Philomathia has approved that arrangement in writing.

• You must be at least 18 years old, or the age of majority in your jurisdiction, unless a parent, guardian, school, support provider, employer, or other organisation has arranged an approved deployment with the required authority, notices, consents, and supervision.
• Users under 15, and especially children under 13, may only use Philomathia where a parent or guardian has consented or an authorised organisation has confirmed authority for the deployment.
• You are responsible for activity that occurs under your account.
• Administrators are responsible for inviting appropriate users and managing access when people leave the organisation or no longer need the service.

You may use the service only for lawful business, learning, development, research, or evaluation purposes. You must not misuse the service or attempt to compromise its security, integrity, or availability.

• Do not upload unlawful, infringing, discriminatory, deceptive, or harmful content.
• Do not upload child, learner, participant, school, disability, NDIS, sensitive, health-adjacent, or third-party information unless you have authority to share it and the upload is necessary for the agreed service purpose.
• Do not attempt to reverse engineer, scrape, overload, probe, or bypass technical controls.
• Do not use the service to make automated employment, credit, housing, health, or similarly consequential decisions without appropriate human review and lawful process.
• Do not represent AI outputs as independent human judgment where that would be misleading.

Philomathia uses AI systems to generate feedback, summaries, recommendations, exercises, and other outputs. These outputs are probabilistic and may be incomplete, inaccurate, biased, or unsuitable for a particular context.

You are responsible for reviewing outputs before relying on them. AI outputs must not be used as the sole basis for decisions about admission, discipline, employment, support withdrawal, diagnosis, therapy, NDIS eligibility, funding, safeguarding, or any other consequential decision. Philomathia designs the product to support better human judgment, not to remove it.

We may update models, prompts, safety systems, and product behaviour as the service improves.

Some Philomathia features use YouTube API Services to help users discover, preview, watch, and learn from public educational YouTube videos. YouTube-originated content remains subject to YouTube terms, policies, and controls.

By using Philomathia features that use YouTube content or YouTube API Services, you are also agreeing to be bound by the YouTube Terms of Service at https://www.youtube.com/t/terms.

Philomathia learning features such as notes, reflections, practice activities, progress, recommendations, and AI-assisted prompts are Philomathia features and are not provided by YouTube.

You retain ownership of content you submit to the service, including prompts, responses, notes, documents, learner submissions, organisational context, and similar materials. You grant Philomathia the rights needed to host, process, transmit, display, secure, and improve the service for you and your authorised users.

Where customer content includes child or participant data, the Child and Participant Data Schedule and any applicable Data Processing Addendum also apply.

Philomathia owns the service, including its software, workflows, interface, product concepts, scoring methods, prompts, documentation, and underlying intellectual property. These terms do not transfer any Philomathia intellectual property rights to you.

Fees, billing terms, usage limits, pilot scope, renewal terms, and cancellation rights are set out in the applicable order form, proposal, checkout flow, or written agreement. Unless otherwise stated, fees are exclusive of taxes and are payable in advance.

We may suspend access for overdue amounts, material misuse, security risk, or breach of these terms. Suspension does not remove your obligation to pay amounts that are already due.

The service is provided as a business software service and, where applicable, as a pilot or early-access product. To the maximum extent permitted by law, Philomathia disclaims implied warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

To the maximum extent permitted by law, Philomathia is not liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for lost profits, lost revenue, loss of goodwill, or loss of data. Any aggregate liability is limited to the amounts paid to Philomathia for the service giving rise to the claim during the 12 months before the event giving rise to liability.

We may update these terms as the product and business mature. Material changes will be posted on this page or communicated through reasonable channels. Continued use after the effective date means you accept the updated terms.

Questions about these terms can be sent to [email protected].